This Return and Refund Policy governs all transactions made through the duotonetap website, operated by ASTRO GAMES LIMITED. By completing a purchase, you agree to the following terms.
Payment Methods We accept the following payment methods for all transactions: Credit and Debit Cards: Visa, Mastercard, and American Express. Digital Wallets: Payments made via Apple Pay and Google Pay services.
Transaction Nature and Age Restriction All purchases are processed as one-time transactions for the purchase of access to digital gaming content. Access to our services is restricted to individuals who are at least 18 years of age. By making a purchase, you represent and warrant that you meet this age requirement and possess the legal capacity to enter into a binding agreement.
Digital Delivery and Waiver of Right of Withdrawal Given the nature of the digital products provided by duotonetap, access is granted immediately upon the completion of the transaction. By initiating the delivery of digital content: You expressly consent to the immediate commencement of performance of the contract. You acknowledge and agree that you waive your 14-day right to cancel or withdraw from the purchase once the digital delivery process has commenced, in accordance with applicable consumer protection regulations in the European Union and other relevant jurisdictions.
Limited Usage Rights Your purchase grants you a limited, non-exclusive, non-transferable, and revocable right to use the virtual content solely for personal, non-commercial purposes within our game environment. You do not acquire any ownership interest in the digital content. All rights, title, and interest in and to the game code, visual assets, music, and all other materials remain the exclusive property of ASTRO GAMES LIMITED. Any unauthorized extraction, reproduction, distribution, or commercial use of our digital assets is strictly prohibited.
Refund Policy Due to the digital nature of our offerings, all sales are final. Once the digital content has been accessed or the delivery process has initiated, we do not provide refunds. This policy is in place to protect the integrity of our digital distribution model and is consistent with international standards for digital products.
Company Contact Information For any inquiries regarding your purchase, please contact us: Company Name: ASTRO GAMES LIMITED Registered Address: 26a Onslow Avenue, Epsom, Auckland, 1023, New Zealand Email: puzzle@duotonetap.com Phone: +64 800 169 018 NZBN: 9429053576569 Company Number: 9419003
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